About the Role
The General Manager will oversee all aspects of spa operations, from shop renovation to daily management, ensuring exceptional service and brand development.
Key Responsibilities:
- Renovation and Setup:
Coordinate spa renovation and setup, ensuring alignment with our brand’s eco-luxury vision.
- Operational Management:
Develop and implement operational policies.
Oversee daily operations and ensure smooth functioning.
- Staff Recruitment and Training:
Hire and train staff, ensuring high standards of service.
- Customer Service:
Ensure exceptional customer experiences and handle feedback.
- Marketing and Brand Building:
Execute marketing strategies and enhance brand recognition.
Manage online presence and promotional activities.
- Inventory and Supply Management:
Oversee inventory and supplier relationships.
- Compliance and Safety:
Ensure compliance with local regulations and health standards.
Requirements
Bachelor’s degree in Business Administration, Hospitality Management, or related field.
Minimum of 5 years experience in spa or hospitality management.
Strong leadership, communication, and project management skills.
Experience in marketing and brand building.
Proficiency in English and Thai
Applicants may be required to send personal photo and previous related portfolio for reference.